![]() ![]() Staff & Staffing |
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Effective communication between clients and support staff is imperative for a successful supported living program. | |
Client Cavan (far right) with support staff.
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Support Services for the Deaf provides two levels of staffing: support staff and senior support staff, based on level of experience and responsibility. For twenty-four hour support, a client is assigned a minimum of five support staff. This level of staffing allows employees to work eight-hour shifts and no more than forty hours per week. |
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In addition to support staff, a case manager provides direct staff supervision
for some portion of each day.
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Case Manager Edward Kwoh (second from left) meets with senior support staff Christopher Kwok, Tao Tran and Matthew Vazquez (left to right). |
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Deafness is no barrier to effective communication. All staff carry portable communication devices. These devices allow support staff to coordinate between themselves and communicate with the case manager when necessary. | |
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